Frequently Asked Questions (FAQ)

What Products do you supply?

We provide a wide range of scientific and laboratory equipment, Laboratory Glassware, Laboratory Consumables, Industrial Lab instruments, Water testing strips and water analysis instruments, temperature data loggers, safety equipment, food equipment, and more.

How can I place an order?

You can order via Email, Phone, WhatsApp or our Website. We handle retail, bulk and project-based orders efficiently.

Do you offer bulk or project-based pricing?

Yes, we provide competitive pricing, technical support, and flexible delivery schedules for bulk or long-term projects

What is the delivery time?
  • In-stock items: Delivery is usually the next day after payment
  • Non-Stock items: Delivery subject to availability (lead time may vary from days, weeks, and months).
Do you ship internationally?

Yes, we can arrange international shipping in Africa, GCC, Philippines and worldwide. Delivery timelines and charges will vary depending on the destination.

Can you assist with product installation or setup?

Absolutely. For selected equipment, our team can provide installation guidance, training, and after-sales support.

How do I request a quotation?

Simply contact us via email, phone, WhatsApp, or submit a request through our website with your product details and quantities.

What payment methods do you accept?

We accept bank transfers, cash, cheque, credit/debit cards, and other secure payment methods depending on your order type and location